Every year at CGI, we conduct research on the services banks offer their customers—whether consumers or corporates—comparing the customer’s perspective with that of the bank. This year, we sponsored additional research focused specifically on payments. With the worldwide move to instant (or real-time) payments, we thought it would be timely to explore some of the key trends and issues in adopting instant payments. More...

It is increasingly clear that cybersecurity is a key factor in a company’s performance, reputation and valuation. This point is brought home in The Cyber-Value Connection report published by CGI in the UK, which quantifies the connection between a severe cyber breach and damage to company value. More...

Recently CGI commissioned research from Oxford Economics to explore the link between a cyber incident and company value. Specifically, we wanted to develop an analytical methodology to examine share-price movements in companies that had experienced publicly disclosed cyber breaches. Over recent years many reports and opinion pieces have asserted that there is a link – it’s intuitively obvious surely? – between a cyber incident and cyber breach. More...

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