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Is this Open Banking standard really a game changer? The thing is, even though Open Banking was introduced by the CMA (Competition and Markets Authority) order in the UK, in...
Sean Devaney VP Banking and Financial Markets discusses his experience from Sibos 2018
Over the last 2 years, the term “Open Banking” has been (over)used as a proxy to describe all sorts of innovations happening in the industry. However, strictly speaking, there is...
As a novice beekeeper I am learning about the complex and highly collaborative nature of a bee colony, and in becoming part of a community of keepers have become aware...
True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there is opportunity to better align with customer expectations.

Capital markets: Top five technology trends

Jerry Norton Jerry Norton

2018-05-16 Capital market firms always have been more mature in their use of data and technology than their retail and corporate banking cousins, and the results of the CGI Client Global...

Customer Vulnerability:- I have an IDEA that BRUCE is living in TEXAS with a SPIDER called BLAKE

Jamie McGrath Jamie McGrath

2018-04-11 The UK market has seen household consumer based credit continue to increase at rates of up to 10% over the last twelve to eighteen months and if this market trend...

GDPR: It’s Christmas – A time of good FEAR!

Paul Dix Paul Dix

2017-12-19 A day doesn’t go by in the run up to the festive season without yet another warning about the rise of cyber-crime and the lack of awareness amongst the general...

The customer revolution is coming to banking (but it won’t happen overnight)

Sean Devaney Sean Devaney

2017-10-17 Early 2018 will mark the beginning of a new era for the UK’s retail banks. The Competition and Markets Authority’s Open Banking order require the UK’s nine largest banks (the...

Leveraging pre-arrears to improve customer experience and reduce debt

Phil Skinner Philip Skinner

2017-07-12 Identification and action in pre-arrears has been a topic addressed on and off by lenders for a while. The opportunities are clear.