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Kelvin Kwok discusses how challenger banks can leverage intelligent automation (IA) to get ahead of some of their rivals. He also explores some of the different ways IA can make...
Marcus Martinez explores the relationships that banks currently have with their customers, and how Open Banking could be the key to revolutionizing these exchanges.
Every year there is a new buzzword that dominates the conversations in the financial services industry. A few years ago it was Big Data, then omnichannel. After that, it was...
Since the advent of the internet in the late 90’s, despite some initial scepticism, Banks are increasingly present in cyber space offering new products and services. The maturity of the...
This CGI blog post discusses the top four barriers to digital transformation for today’s corporate banks.

Corporate and transaction banks: Top 5 business and IT priorities

Jerry Norton Jerry Norton

2019-03-15 What are the top business and IT priorities for today’s corporate and transaction banks? CGI conducted in-person interviews with senior executives, and our 2018 CGI Client Global Insights cover their...

Too small to serve, too big to ignore

Marcus Martinez Marcus Martinez

2019-02-26 The first year of Open Banking was characterised by a steep learning curve for the nine largest UK banks. The new technology standard created challenges in all organisational aspects.

Extending the bank: Key drivers, technologies and steps

Jerry Norton Jerry Norton

2019-02-25 What does it mean to extend the bank? Traditionally, banks have manufactured, distributed and managed all of their own products and services. The concept of extend describes how this traditional...

Customers don’t care about Open Banking

Marcus Martinez Marcus Martinez

2019-02-12 Is this Open Banking standard really a game changer? The thing is, even though Open Banking was introduced by the CMA (Competition and Markets Authority) order in the UK, in...

Having your debt collections cake and eating it, too

Phil Skinner Philip Skinner

2019-01-17 This CGI blog post discusses the ideal capabilities in a solution to modernise debt collections.