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Phil Skinner discusses the use of request-for-payment tools and that recent regulation and some tech innovation in the UK can help businesses improve their payments circumstances and customer journey

Marcus Martinez discusses the evolution of technology and how customer data is now the most valuable asset in an open economy

This CGI blog post explores how technology can address declining corporate client satisfaction in banking.

This CGI blog post discusses GTNews survey results for 2019 and drivers behind declining corporate client satisfaction.

Phil Skinner discusses how much easier payments will be with request for payment.

Long live voice – sorry digits

Paul Wishman
Paul Wishman
2019-11-29

Paul Wishman looks at the increase of voice and 5G technology at this busy time of the year.

Reflections on the Motor, Transport and Asset Finance summer conference season

philip-ring
Philip Ring
2019-10-24

After a busy summer of conferences across the motor, transport and asset finance sector, Phillip Ring reflects on the conversations, presentations and learnings for the sector.

Challenger Banks: Intelligent Automation is now

Kelvin Kwok
Kelvin Kwok
2019-08-23

Kelvin Kwok discusses how challenger banks can leverage intelligent automation (IA) to get ahead of some of their rivals. He also explores some of the different ways IA can make...

The Half-Life of Current Accounts

Marcus Martinez
Marcus Martinez
2019-08-22

Marcus Martinez explores the relationships that banks currently have with their customers, and how Open Banking could be the key to revolutionizing these exchanges.

The misplaced fear of digital

Marcus Martinez
Marcus Martinez
2019-06-11

Every year there is a new buzzword that dominates the conversations in the financial services industry. A few years ago it was Big Data, then omnichannel. After that, it was...