As a novice beekeeper I am learning about the complex and highly collaborative nature of a bee colony, and in becoming part of a community of keepers have become aware...
Insurers should stop focussing on digital engagement with customers and instead focus on developing their role as an important provider of services to and with those organisations that have a...
We rightly take pride in the fact that our ‘local’ propositions have played a significant role in the global development of what we now commonly call ‘Insurance’, but is that...
Digital Customer Experience … where to start with this hugely important topic, it has many broad strands each undergoing continual, exciting, even exponential change and so in my experience requires...
Digital Customer Experience … where to start with this hugely important topic, it has many broad strands each undergoing continual, exciting, even exponential change and so in my experience requires...

Is Bancassurance MK2 the answer….to an affordable transfer of liability from state to the private sector for retirement provision?

Paul Dix Paul Dix

2018-02-28 A quick trip through pension time (abridged) The State Pension – retire when the state can afford it – increasingly later in life in the future Defined Benefit company pensions...

Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1)

Paul Wishman Paul Wishman

2017-12-07 Paul Wishman, Vice President, UK Financial Services on the findings of our global survey.

Countdown to GDPR: it’s time for action

Neil Sadler Neil Sadler

2017-05-25 The General Data Protection Regulation will usher in a new data management regime for any organisation collecting, storing or processing personal data says Neil Sadler.

‘The Organist Entertains’ – reaction to the insurance Ogden discount rate cut

Paul Dix Paul Dix

2017-03-01 When I first saw the word ‘Ogden’ in the Insurance press I was immediately reminded of the long running BBC programme ‘the organist entertains’ hosted by Nigel Ogden. You’ll all...

Digital Transformation in UK General Insurance: Where do MGAs fit in?

Paul Dix Paul Dix

2017-02-28 A lot of attention has been drawn to the digital developments that are being undertaken by insurers in the direct marketplace, but whilst direct is an important market, transformation of...