Senior Service Architect

Category: Architecture
City: Birmingham, , United Kingdom
Position ID: J0719-0953
Employment Type: Full Time

Position Description

Be part of our story. CGI is looking Service Architects to join our Global Technology Operations function. It’s an opportunity to be part of a team setting up a Service Advisory Practice and seek out growth opportunities with new and existing clients working on a whole range of projects.

Working within UK GTO sales and advisory teams, the Senior Service Architect will

• Take pre-sales ownership and be accountable for delivering winning end to end UK GTO IT Service Management proposals
• Effectively engage senior client stakeholders on IT Service Management advisory and consulting assignments
• Contribute significantly to the capability development of the UK GTO IT Service Management pre-sales and advisory communities

Key activities the Senior Service Architect is accountable for are:

• Winning UK GTO opportunity pursuits
• Creation of compelling IT Service Management solutions aligned to the client’s
requirements and budget
• Directing and regular peer reviewing of other Service Architects assignments
• Selling and delivering IT Service Management advisory/consultancy services
• Able to engage senior client stakeholders and effectively market our IT Service Advisory offerings

Key Skills

Essential Skills

• Extensive experience in modelling and assessment of complex and high value IT service management solutions using structured frameworks
• Significant experience within the ITO industry within a pre-sales and advisory environment
• Deep understanding of financial principles, particularly within IT service management ITO and advisory/consultancy cost modelling activities
• Significant experience in analysing client needs and delivering compelling IT service management solutions, service architecture design and advisory/consultancy services
• Excellent communications skills, articulate, disciplined and seasoned presentation skills to CxO level customers.
• Proven ability to effectively build and manage relationships with client facing business units, to SVP level, and key clients

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.