We are CGI. We have around 6000 members, working across 19 UK towns and cities. The work we do powers some amazing projects in ambition and scale that touch the lives of many. Find out where you can go and ...

We are on the lookout for talent like you – students and school leavers who are passionate about technology and hungry to learn. Our higher apprenticeship programmes are great for School Leavers that have a career path in mind and want to learn whilst earning at the same time. We have various apprenticeship programmes across our business and not only will you enjoy the benefits of a permanent, full-time employment contract, you can look forward to the structured training, hands-on learning, and the support and encouragement you need to get your career off to a strong start. 
 
The best thing about joining us is that while you may start working in one area, the opportunity to move internally is huge, so you can take control of your career from your first day. And with open-ended prospects for advancement, you’ll have every opportunity to reach the top. We work in a project based environment and you will have the opportunity to work across a wide range of roles, industries and locations - there is no ‘typical day’. Your work really will vary and that’s the exciting part, it is up to you to shape and develop your career in the direction you want to go, but with the care and support of others. 

Service Desk

CGI has an award winning, world class, 5* Service Desk based in Bridgend and we are looking for our future leaders in technical and leadership roles.

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The programme

We offer a 12 month programme delivered in partnership with our training provider, ALS Apprenticeships You will train towards a full Microsoft certified IT Systems Networking Level 3 Apprenticeship We offer a range of roles across many different sectors including; Service Delivery, Project Management, Technical and Project Services.

Curriculum

- Networking Fundamentals
- Operating System Essentials
- Windows Server
- Security Fundamentals
- Communication skills
- Time management
- ITIL Foundation
- Customer Service

Requirements

To have or be predicted to achieve a minimum of five A-C GCSEs (or equivalent), including English and Maths.

Application process

Read more about our application process.

FAQs

Read our frequently asked questions.

Support

To support you, you will have a designated manager who will support you with your career development and professional conduct. You will also have Line Managers on your projects that look after you on a day-by-day basis and a ‘Buddy’ which is a current or graduated student of a school leaver programme to help you with anything else you may need.

Diversity

We believe that diversity makes a more effective workplace, sparking innovation and creativity by bringing together different perspectives and attitudes. We are committed to fostering an open, inclusive working environment that provides equal opportunities for all, and where diversity is championed at all levels of the business.

Parent and teacher guidance

Information for parents and teachers.

* There are not current vacancies at this time*

 

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About CGI

Learn more about the CGI Dream and the values that define our culture and motivate us

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Diversity

We know that a wide range of backgrounds brings a variety of ideas, perspectives and experiences. 

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Our benefits

If the words ownership, listening, recognition, health and well-being resonate with you, learn more about CGI’s competitive benefits programme.

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Career development

CGI invests in programmes to help build the skills you need to respond to clients’ evolving digital needs and realise your career aspirations.

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