Setting new standards in document management

The Challenge

Highly complex organizational structures, strict security requirements and a high turnover of personnel used to hinder the exchange of information and knowledge within the organization. Member states usually delegate staff for a period of three years. Their data is generally stored on local file servers. In order to reliably evaluate documents NATO-wide with minimal effort – and in accordance with internal regulations – we have created a multi-site "Document Handling System" (DHS).

Our Answer

We designed, planned and developed the entire system. The global IT and consultancy services supplier also carried out the NATO-wide roll-out, including employee support and training. An international team of around 20 specialists was on hand to ensure the success of the project – and the security of NATO‟s IT investment.

Our partners provided additional expertise: HP provided the hardware configuration and installation and Microsoft supported the architecture development. Our subsidiary, Integrata Training, designed and implemented all the training programs, including computer-based training. Thanks to their experience in large projects and document management, our experts know all the essential success factors for DHS. That is why the emphasis was on quality during project planning and execution – and on a high level of user acceptance.

Key benefits

  • Multi-site document availability with semi-automated data migration
  • High level of user acceptance with a secure access rights system
  • Complete integration with Microsoft Office
  • Open architecture
  • International transfer of knowledge and know-how
  • Noticeable efficiency