Staying ahead of rapid industry transformation

As Communications Service Providers, you are facing unprecedented challenges brought about by the global pandemic, while trying to stay ahead of a rapidly transforming industry and the global drive towards sustainable, responsible tech. As you respond to demands for seamless connectivity and ever-increasing network speeds, we help you to accelerate innovation. Our robust solutions prioritise sustainability and help you to move to new business models that enhance the customer experience, improve efficiencies and reduce costs.

A man and woman sat in an office environment looking at a tablet device.

Delivering a superior customer experience

We know that continuously improving customer experience is one of your top priorities and our goal is to help you achieve it through an effortless customer-first approach. Our expert teams, accredited in the latest DevOps, Cloud technologies and Agile are ready to work with you to accelerate your change programmes.

CGI’s reputation is built on trust, with over 30 years’ experience helping industry leaders like BT and Vodafone to become next-generation telecoms providers, we have proven to bring the innovative solutions that deliver the changes your customers demand.

130m+
devices supported by our IoT platform
800m+
Call Detail Record (CDR) transactions are processed every day by our Global Data
600+
applications for our telecommunications clients in the UK 

5G

We work closely with you to define the right transformation journey for you to realise the opportunities that 5G can bring to your business and customers.
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Fibre Network Planning

We deliver an end-to-end service that enables you to plan and deploy efficiently, optimising geographic inventory data to reduce rollout costs.
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Internet of Things

We help businesses and public sector organisations to realise the full value of the Internet of Things and better respond to citizen and consumer demands.
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Working with you

Improving experiences

We work with you to understand the change you want to deliver for your end customers. Together, we will develop your end-to-end strategy from business case through to service re-design, business change and into operational support. Using our Agile approach and in-depth experience of working with industry verticals, we will transform conceptualisation, planning and implementation of solutions.

Delivering transformation

We work with you to deliver real change to your systems, processes and business culture. Together, we will explore and develop new ways to use improved connectivity from 5G, Private Networks and connected devices to drive faster digital transformation. Our communications solution set uses our IP capabilities and strategic vendor relationships to deliver transformative solutions for truly integrated services for your customers.

Accelerating change

Our communications experts will work with you to boost your capacity to transform your services. After we have jointly identified any gaps, we will supply the skills you need – such as people-centred design support and change, digital and technical architecture, data analytics, automation, and agile delivery of specific technology capability.

Keeping you safe and sustainable

Our 1,700+ security experts around the world are ready to help you protect your systems and networks against evolving cyber threats. As one of the largest cyber practices in the UK, we have the capacity to apply a communications specific lens to complex security issues, resulting in solutions tailored to your specific needs.

Managing core functions

As your partner, you can trust us to become your IT delivery arm. We work collaboratively, applying our communications industry knowledge, our technology expertise and compelling digital transformation capabilities, to the end-to-end management of your IT and digital estate. We aim to drive simplification up and costs down so you can rationalise and prioritise your digital investments, to deliver excellence to your customers.

We work with you to understand the change you want to deliver for your end customers. Together, we will develop your end-to-end strategy from business case through to service re-design, business change and into operational support. Using our Agile approach and in-depth experience of working with industry verticals, we will transform conceptualisation, planning and implementation of solutions.

We work with you to deliver real change to your systems, processes and business culture. Together, we will explore and develop new ways to use improved connectivity from 5G, Private Networks and connected devices to drive faster digital transformation. Our communications solution set uses our IP capabilities and strategic vendor relationships to deliver transformative solutions for truly integrated services for your customers.

Our communications experts will work with you to boost your capacity to transform your services. After we have jointly identified any gaps, we will supply the skills you need – such as people-centred design support and change, digital and technical architecture, data analytics, automation, and agile delivery of specific technology capability.
Our 1,700+ security experts around the world are ready to help you protect your systems and networks against evolving cyber threats. As one of the largest cyber practices in the UK, we have the capacity to apply a communications specific lens to complex security issues, resulting in solutions tailored to your specific needs.
As your partner, you can trust us to become your IT delivery arm. We work collaboratively, applying our communications industry knowledge, our technology expertise and compelling digital transformation capabilities, to the end-to-end management of your IT and digital estate. We aim to drive simplification up and costs down so you can rationalise and prioritise your digital investments, to deliver excellence to your customers.

Read our UK Telecoms for Dummies book

The UK Telecoms business is fairly complicated. This book provides you with an overview of the whole industry – a who’s who guide of the brands you’re likely to come across and some of their history. By understanding the wider business and how it got to where it is today, you’ll be much better prepared for the roller coaster of changes happening to telecoms.

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UK Telecoms for Dummies Cover