Primary tabs

Mark Madden

At CGI Mark develops key go-to market propositions in Emerging Technology areas, gaining market traction and building organisational capabilities to support scalable delivery to clients across multiple industries.

Mark has worked in the digital space for 20 years including Digital Director roles at the Ministry of Justice and House of Fraser and Head of Digital roles at British Gas, BT, Boots and Thomas Cook.

Mark has also worked within the digital teams at Virgin Media, AXA Insurance and Liberty-of-London and provided digital consultancy to White Stuff, RS Components, Sainsbury’s, TalkTalk, Sky and Yahoo.

From this author

Digital Transformation in Challenging Times

05 June 2020 Our Digital Transformation expert Mark Madden discusses the challenges digital transformation projects are facing due to the global pandemic, and explores how companies can respond using the technology available.

Digital Transformation

How to get your retail omni-channel customer experience right

20 December 2019 Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.

Retail and consumer services

There’s the blini – innovation in the retail industry

05 August 2019 Across the retail industry there are a number of future digital innovations that are being trialled and rolled out that will help solve problems for customers and staff.

Retail and consumer services