mark-thompson

Mark has worked in the utilities industry for twenty-five years across a range of different major organisations in the UK and overseas. He has been at the heart of the UK energy industry working across many roles in energy networks, central systems, traditional and smart metering and energy retail. Mark is currently based in the North of England where he is working to promote business, technology and community growth, in Newcastle in particular.

Mark works very closely with our energy supplier clients to help them transform their business and IT operating models in the highly competitive and regulated marketplace. A key focus is the current marketplace is reducing cost to serve and supporting suppliers to offer a range of commodity and non-commodity products and services.

Mark works very closely with our ER360 partners in the areas of digital customer engagement, smart metering, business process automation and industry change.