Local Authorities are under unprecedented financial pressure, caused by reductions in funding coupled with rising demand for services. At the same time, the expectations of the Citizen have been shaped by their interactions with retail, utilities and other domains, so they expect public services to be readily available and 'digital by default’.
Local Authorities also have an important role to play in creating a sustainable local economy both for their Citizens and local businesses, and for fostering closer links between Councils, Health partners and industry.
CGI is helping a number of UK Councils to respond to these demands, using new service delivery models and emerging technologies to maintain service standards whilst reducing costs.
Building local relationships is key to our UK delivery model, enabling us to work closely with our clients by using CGI members who live and work in the same communities as the local authorities we serve.
CGI’s innovative approach to managed IT services is based on our successful digital transformation work with UK local authorities. It aims to provide upfront cost savings, enable innovation and provide a new approach to service provision which is focused around improving outcomes for the Council and its Citizens.
We also work with a number of UK councils to help them realise their ambitions to become smarter authorities, gaining valuable insights from data to inform place-based service delivery, understand demand and inform future policy.