The voice market is evolving and businesses should now consider the huge opportunities with this technology in order to help with areas such as operational efficiency and data insights
Voice technology has become more prominent in households, and businesses are now starting to realise the potential of voice in order to improve areas like operational efficiency and customer experience.

Smart speaker interaction is an especially fast way to target customers as well as bringing new innovation to overall customer experience.

The business challenges that can be tackled through this technology are broad. Whether your focus is improving operational efficiency, improving and innovating your customers experience or understanding more about your business through data – CGI can help introduce you to a new world of opportunity with smart speakers and voice technology at its heart.

As part of the development of our smart virtual assistant proposition, we have partnered with voice experience specialists, Rabbit & Pork. Rabbit and Pork are experts in the voice arena, helping organisations realise improved Voice SEO (search engine optimisation) and helping develop strategy in the Voice landscape.

To have a ‘chat’, whether electronically or otherwise, please contact Andy Searle.