London, United Kingdom, 11 June 2020 - The Crown Commercial Service (CCS) has named CGI in the UK as one of its official automated service providers, welcoming the organisation into the Automation Marketplace Dynamic Purchasing Agreement (DPS). The new Automation Marketplace seeks to address procurement for public ...

As reflected in the CGI Client Global Insights, organisations have an accelerating need to become digital to meet customer expectations. As an essential enabler of digital transformation, automation technology is being used increasingly to:

  • Allow employees to focus on high-value work that optimises the customer or citizen experience

  • Boost productivity, reduce costs, improve quality, increase security and enable real-time operations

  • When combined with advanced analytics, the Internet of Things (IoT) and artificial intelligence (AI), enable entirely new business models