CGI and Northumbrian Water come together again at the water company’s Innovation Festival this summer with a new challenge: “How can we enhance rural communities and the environment using Emerging Technologies?”

As reflected in the CGI Client Global Insights, organisations have an accelerating need to become digital to meet customer expectations. As an essential enabler of digital transformation, automation technology is being used increasingly to:

  • Allow employees to focus on high-value work that optimises the customer or citizen experience

  • Boost productivity, reduce costs, improve quality, increase security and enable real-time operations

  • When combined with advanced analytics, the Internet of Things (IoT) and artificial intelligence (AI), enable entirely new business models