23 August 2019Kelvin Kwok discusses how challenger banks can leverage intelligent automation (IA) to get ahead of some of their rivals. He also explores some of the different ways IA can make tangible differences for these banks.
16 August 2019Manufacturers are in the midst of a revolution―a fundamental shift in the way they think about operating, competing and delivering value. The days of chasing kaizen improvements―small continuous and incremental changes to stable and established processes―are giving way to the...
14 August 20195G technology is set to transform communications in the UK, with the government hoping to achieve 100 per cent coverage as soon as 2033. Andrew Palmer explores the considerations for success.
23 July 2019How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in the retail sector.