CGI UK service desk recognised seven times at the UK Contact Centre Forum (UKCCF) Awards 2022
With rising millennial expectations of instant response and self-service, a likely diverse user base consuming the service centre services in different ways, and the need to deliver more with less can provide large amounts of pressure on your organisation and...
CGI’s Mike Whitchurch provides an industry point of view on digital services in IT Outsourcing & Managed Services for the Sunday Telegraph/City Am Business reporter Supplement 15 February 2015. Many factors are driving today’s digital economy, from the post-recession pressure...
About the NOA awards NOA awards Now in it’s eleventh year, the National Outsourcing Association Awards recognise best practice in outsourcing projects, and reward end-users, suppliers, advisors and service destinations. The NOA awards are completely independent, and as such they...