Accelerate time-to-market with a more powerful and agile mediation, rating and billing solution
We live in the digital era, change is happening at a phenomenal rate and this brings real pressures and opportunities to the Telco and Media players. We are increasingly seeing the move from segmentation (fixed, mobile, Internet, TV) to convergence with multiple-play bundles from Communications Service Providers (CSPs). Increasing competition and new market entrants (MVNO, VoIP, SI’s, Cloud providers) have resulted in accelerated product launches, price cuts, a higher focus on customer loyalty (personalized offers), an increasing focus on indirect sales though partners, and the need to tap into new business, such as machine2machine (M2M) and cloud.
Yet many CSPs still have multiple mediation, rating and billing systems running in parallel, which strangle and slow down business initiatives. Systems are unable to implement new or changed rate plans immediately, complex bundles and non-telecom products. Likewise, they are unable to incorporate services provided by the CSP cloud, far from using the cloud to offer "billing as a service."
To be successful Telco and Media players need to meet customers’ expectations. Consumers and enterprise customers expect to get access to the latest technology and capability wherever they happen to be. They want to switch between mobile and wi-fi seamlessly. They are constantly shopping around for faster, bigger, better packages. CSPs have to introduce new products quickly, ensuring these services can be provisioned, billed and paid for efficiently, raising pertinent questions:
Getting your idea to the mass market sooner
CGI is in the unique position of having developed Mass Data Billing (MDB). It provides an answer to all of these issues and opens your organisation up to a huge range of further business opportunities, whilst minimising risk and operational upheaval. With MDB CSPs quickly adopt agile business solutions that enable them to address their customers’ demands for new innovative product offerings. By transforming their billing infrastructure CSPs can achieve rapid time to market, high levels of automation and performance, efficient operations and reporting using one integrated system:
With MDB you can:
We have a long track record in supporting Telecoms businesses, with over 100 implementations of billing and settlement systems world-wide. CGI offer a way to deliver these services more quickly and with less risk which can be demonstrated to you today. Our successful heritage in the CSP sector and know-how to bring innovation to our clients makes a significant difference to your top-line revenues, profit margin and customer satisfaction.
Contact us today to explore how we can help you to achieve higher customer satisfaction and increase your revenues.