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Organisations are pivoting at pace in response to the global COVID-19 pandemic, adapting how they are structured, how they work, with whom they work, and how they collaborate. People and technology are at the centre of these changes. Technology, in particular, has become a key enabler for new work practices that promise to shape the future of work for years to come.

Drawing upon the 2020 CGI Client Global Insights, along with the work of our experts across the globe, this executive briefing shares the key work practices of industry leaders, along with recommendations for adapting to an accelerated workplace reality.