Senior Solution Architect - Customer Experience Consulting Architect

Category: Architecture
City: Various, England - Various, United Kingdom
Position ID: J1019-0959
Employment Type: Full Time

Position Description

Be part of something rewarding! Do you want to take control of your future? Are you ready for the responsibility of working with high profile clients in the world’s most exciting industries? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world and get a direct stake in its success?
We are looking for a Senior Solution Architect to come and join CGI (a Top Employer in the UK) to work within our busy design team to architect solution for our Customer across the region.

Your future duties and responsibilities

The ideal candidate will be responsible to craft effective, creative and innovative technology Solutions for our Customer's business problems.

You will be capable of winning the Client's confidence in face to face discussions and provide thought leadership and insight to bridge the gap between the Client's business problems and the benefits available from our solutions.

As a Solutions Architect, you will both generate, and consolidate, input from subject matter experts into consistent, compliant value propositions that delight the expectations of internal and external stakeholders.

You will actively share technical and business aligned knowledge from internal and external sources throughout the team.

You will be incentivized to enable growth in our existing client portfolio.

Required qualifications to be successful in this role

The ideal candidate needs to be an enthusiastic individual and who has exceptional client-facing skills with a proven capability to successfully articulate technical solutions to both technical; and non-technical audiences.

The Customer Experience Consulting Architect will have a strong background in Customer Centricity and Loyalty, ideally in the Fuel or Retail markets

Experience in setting up Customer Centricity and Loyalty Proof of Concepts .
Experience gained within the retail sector is essential and convenience retail whilst not expressly required would be viewed as advantageous.

Core processes understanding of customer engagement and commerce functions and architecture


  • Solutions Architecture

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.