Bridgend Service Centre recognised for best practice and continuous service innovation
CGI (NYSE: GIB) (TSX: GIB.A) is proud to announce that the CGI Service Centre in Bridgend, Wales, has been awarded Shared Service Centre of the Year at this year’s National Outsourcing Association (NOA) Awards. The NOA Awards recognise best practice in outsourcing projects, and reward end-users, suppliers, advisors and service destinations. CGI was selected for its vision and strategy, best practice and governance, innovation and benefits to clients.
The CGI service centre consists of the service desk, IT infrastructure library® (ITIL®) functions and technical support services, employs over 800 people and supports more than 180 clients ranging from public sector organisations to leading UK multinational companies.
"This is further recognition of the outstanding work our team in Bridgend produce," said David Fitzpatrick, Senior Vice President, UK Global Infrastructure Services, CGI. "We have continued to deliver excellent customer service over the last year and it is brilliant to see the contribution of our members celebrated publically in this way, further building on our Five Star status."
CGI received the accolade at a gala event held at London’s Landmark Hotel on the 19th November. This is the second award for CGI’s Bridgend team in 2015. In May CGI’s Global Infrastructure Shared Service Team was awarded Best Shared Service Team at this year’s National Outsourcing Association Professional Awards.
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 65,000 professionals serve thousands of global clients from offices and delivery centres across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services, including high-end business and IT consulting, systems integration, application development and maintenance and infrastructure management, as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: www.cgi.com.
CGI is supporting Team Scotland in the build up to the Commonwealth Games in Australia’s Gold Coast in 2018 as official systems integration, BPS and IT outsourcing partner. The company is also reinforcing the artistic partnership of Scotland with Quebec, with sponsorship of Quebec@ Edinburgh 2015 at the Edinburgh Festivals.
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